Crisis Communications Best Practices in a Time of a Pandemic

With 40% of the world’s population expected to be infected with COVID-19, it’s critical to understand that what you do now will not only affect your business today, but also have a significant impact on your future. Success depends on nurturing and sustaining relationships through an effective crisis communications program that prepares your organization for resurgence and growth when the crisis subsides. 

Appropriate for small business owners, department and organizational leaders and communications professionals, you will gain an understanding of the implications on you and your stakeholders now and in the future. You will learn how to express compassion, accept responsibility as necessary and be nimble on your feet. Through best practices, you will develop perspective for when and how often to communicate, and how to generate fresh messages that inspire trust and loyalty, support your mission and engage your audiences including customers, employees, directors, shareholders, vendors and other constituents. 

A Crisis Communications Outline will be offered as a free download to help you plan and execute your ongoing response. Two seasoned crisis communications experts, Nicole DeMeo and Jeanine Moss, of Outfront Solutions will guide us through this important webinar workshop.